Contact

We’re here to help! Whether you have a question about your order, need product advice, or want to share feedback, our team is ready to assist you.

Customer Service Hours:
Monday to Friday: 09:00 to 17:00
Saturday and Sunday: 11:00 to 15:00
(GMT+10:00) Australian Eastern Standard Time (Sydney)
We aim to respond within one day.

Email: support@australight.com
Phone: +31 685298308

If you need anything else, just contact us we’ll be glad to assist.


How we can support you:

  • Order Inquiries – status updates, tracking, and changes

  • Product Information & Advice – personalized help to find the right item

  • Feedback & Complaints – quick and effective problem resolution

  • Returns & Exchanges – guidance on how to return or exchange your order



Contact Form


Company Information

Website Name: Australight
Company Name: Duo Station
Address: Geurdeland 17 G, Andelst, Gelderland, 6673 DR, Netherlands
Email: support@australight.com
Phone: +31 685298308
Business Number: 90667964
VAT Number: NL865398719B01

Customer Service Opening Hours:
Monday to Friday: 09:00 to 17:00
Saturday and Sunday: 11:00 to 15:00
(GMT+10:00) Australian Eastern Standard Time (Sydney)
We aim to respond within one day.